1. How can I place an order?
To place an order, simply browse our collection, select the item(s) you want, choose the size and quantity, and click "Add to Cart." Follow the prompts to complete your purchase securely.
2. What payment methods do you accept? We accept various payment methods, including major credit/debit cards, PayPal, and other secure payment gateways.
3. How do I track my order? Once your order is processed, you'll receive a confirmation email with a tracking number and a link to track your package's journey.
4. What is your return/exchange policy? We offer a hassle-free return and exchange policy within 7 days of delivery. Please refer to our Returns & Exchanges page for detailed instructions.
5. Do you offer international shipping? Yes, we offer international shipping to many countries. During checkout, enter your address to check if we deliver to your location.
6. Are your products authentic? We specialize in high-quality replicas crafted to mirror the essence of the original designs. Our products undergo stringent quality checks to ensure customer satisfaction.
7. Can I cancel or modify my order after placing it? We process orders promptly, but if you need to modify or cancel, contact our customer support team immediately. Changes may be accommodated if the order hasn’t been shipped.
8. How do I contact customer support? You can reach our dedicated support team through our Contact Us page. We're available 9 AM to 5 PM Monday to Friday to assist you with any inquiries or concerns.
9. What if an item is out of stock? We regularly restock our inventory, but in case an item is out of stock, you can sign up for notifications. We'll notify you when the item becomes available again.
10. Are the sizes true to standard measurements? We provide detailed size guides for each product to help you find the perfect fit. Please refer to these guides before making your purchase.
11. Do you offer discounts for bulk orders? For wholesale or bulk orders, please contact our team directly through our Wholesale Inquiry page. We may offer special pricing for large quantities.
12. How do I care for the products I purchase? Each product comes with care instructions. Follow these guidelines to ensure the longevity and quality of your items.
